Apprentice Outpatient Receptionist

Reference: EA04012019OR
Added to shortlist
Sector: Administration
Salary/Rate: £6.50 to £7.57
Location: London
Type: Apprenticeship
Posted: 04/01/2019

An exciting opportunity has arisen for a Band 2 Apprentice Outpatient Receptionist within the Women’s, Children’s and clinical support division. You will provide effective and efficient clerical and reception support ensuring that administration processes meet the needs of all service users and staff.

To succeed in this apprenticeship you will demonstrate and develop skills in providing good customer service to members of the public and liaising closely with other administration staff and management team.

Main Responsibilities;

  • Providing effective delivery of clerical and reception duties for the department.
  • Achievement of key departmental targets
  • Adherence to departmental and trust policies/guidelines
  • Input and maintenance of accurate patient information on Trust information systems.
  • Provision of excellent customer service to members of the public and staff who visit or contact the clinic.
  • Contribution to positive patient experiences.

The role is paying £6.50 per hour after successful completion of your probation will raise to £7.57 per hour.

On the programme you will  work towards achieving a Customer Service Practitioner (Level 2) Apprenticeship.  There is also a comprehensive workplace training programme to support you develop and extend your skills and compliment your on-the-job learning.

We want to hear from you if your answer is yes to these questions below!

  • Are you able to work between 8am- 6pm  Monday – Friday?
  • Can you work in a busy environment?
  • Can you commit to a full 14 months apprenticeship?
  • After successfully completing your apprenticeship are happy to transition into a full time permanent staff member?
  • Are you available 9th or 14th January 2019 for interviews?

The successful applicant will be required to complete DBS disclosure.

Your Next Step If you are available, please apply by sending your CV with a brief covering statement of how your skills and experience match to

Step Ahead is acting as an Employment Agency Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity. This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender, marital status, sexuality, ethnic, racial, religious or disability considerations, and we welcome applications from all sectors of the community.

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