Security Guard

Reference: CH05102018
Added to shortlist
Sector: Security
Salary/Rate: Up to £10/hr
Location: London
Type:
Posted: 05/10/2018

Our client has become the UK’s most established and respected specialist security services provider. Their priority is, and always has been, the security, safety and wellbeing of customers’ people and property. This is achieved through physical security guarding and technology.

Key Purpose

This role is to liaise daily with staff, the client and operational management teams to support the fulfilment of the contracted/business objectives, through the range of duty assignments. This role is hands on and will require involvement in issues on an hourly/daily basis.

 

Key Elements of the Role

Day Shift

  • To control access, issue visitor/contractor security passes and record and monitor the visitors book according to the client requirements
  • To patrol the premises and specified areas as requested in the site-specific assignment instructions
  • To secure the premises and the setting and un-setting of alarms as specified in the site-specific assignment instructions
  • To issue temporary staff passes and alert the host of visitors’ arrival
  • To maintain the daily log sheet
  • To manage incoming and outgoing couriers and arrange prompt delivery to the recipient
  • To respond and react to any incidents or security issues that may arise, via all communication methods

Key Elements of the Role (Cont.)

  • To actively assist in weekly fire alarm tests
  • To ensure the lifts are operational
  • To allow access to approved personnel to restricted areas as required
  • May be required to monitor the CCTV system in line with the client requirements
  • To log system faults that occur with the helpdesk and advise relevant contractors/engineers
  • To perform ad hoc duties as directed by the client and/or Security Organisation
  • Night Shift
  • As above, however additional duties may include:
  • Issuing and maintaining the key logs for out of hours contractors according to client requirements
  • Deal with all incoming calls via the switchboard system for out of hours calls

Key Competencies/Skills

  • Previous experience in a service or security environment
  • Excellent communication skills and a strong customer focus
  • Experience in a customer facing environment
  • Experience handling incoming calls and managing a switchboard
  • Intermediate level PC skills (MS Office)
  • Team working
  • Flexibility

Please email your CV to christie@stepahead.co.uk.

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