Hospitality Skills Bootcamp (Level 3 Equivalent)
As one of London’s most experienced employability and recruitment specialists, Step Ahead delivers this Hospitality Skills Bootcamp which connects training directly to guaranteed job interviews with employers who are actively recruiting right now.




What is a Skills Bootcamp?
A Skills Bootcamp is a short, intensive training programme designed to help people move into work quickly by building the skills employers need right now. Bootcamps are employer-led, practical, and focused on real jobs, not theory. To complete a Skills Bootcamp, learners must attend and actively take part in the training. In return, eligible learners receive fully funded training, industry-relevant skills, and a guaranteed job interview. Skills Bootcamps are designed for people who are ready to commit, upskill, and progress into work fast.

What is a Skills Bootcamp?
A Skills Bootcamp is a short, intensive training programme designed to help people move into work quickly by building the skills employers need right now. Bootcamps are employer-led, practical, and focused on real jobs, not theory. To complete a Skills Bootcamp, learners must attend and actively take part in the training. In return, eligible learners receive fully funded training, industry-relevant skills, and a guaranteed job interview. Skills Bootcamps are designed for people who are ready to commit, upskill, and progress into work fast.

What is a Skills Bootcamp?
A Skills Bootcamp is a short, intensive training programme designed to help people move into work quickly by building the skills employers need right now. Bootcamps are employer-led, practical, and focused on real jobs, not theory. To complete a Skills Bootcamp, learners must attend and actively take part in the training. In return, eligible learners receive fully funded training, industry-relevant skills, and a guaranteed job interview. Skills Bootcamps are designed for people who are ready to commit, upskill, and progress into work fast.
Who Can Join?
You can apply for free if…
You
Are aged 19 or over
You
Are aged 19 or over
You
Are aged 19 or over
You
Are currently unemployed and not in full-time education
You
Are currently unemployed and not in full-time education
You
Are currently unemployed and not in full-time education
You
Live in London
You
Live in London
You
Live in London
You
Have the right to live and work in the UK
You
Have the right to live and work in the UK
You
Have the right to live and work in the UK

Our Partner Employers
We work in partnership with large, well-established hospitality employers across Central London, offering a wide range of roles to suit different lifestyles, including flexible hours and part-time opportunities. All roles come with full training, so previous experience is not required.
The following employers are actively looking to hire motivated people who are ready to learn, work hard and progress within the hospitality sector, via our Level 3 Hospitality Bootcamps (fully funded):
Green & Fortune
An independent hospitality company operating several venues based in London, specialising in creating memorable experiences and events. The company is committed to sustainability, sourcing local ingredients, and reinvesting profits into community support. Green & Fortune has been recognised for its innovative approach to hospitality, catering to both retail and event spaces.
McDonald’s
McDonald’s is a global hospitality and food service brand operating a large network of restaurants across London. The company offers a wide range of entry-level and progression roles with flexible working patterns, making it accessible to people at different stages of their careers. McDonald’s is known for its structured training, clear progression pathways, and strong focus on customer service, teamwork and operational excellence.
Wellcome Collection
Wellcome Collection is a free museum and library based in Central London, exploring the connections between science, medicine, art and everyday life. Alongside its cultural programme, Wellcome Collection operates a hospitality offer that supports its public spaces and events. The organisation is known for its inclusive values, high standards of customer experience, and commitment to creating welcoming environments for a diverse audience.
Chestnut Bakery
Chestnut Bakery is a London-based artisan bakery known for producing high-quality, handcrafted baked goods using traditional methods and carefully sourced ingredients. With a strong focus on quality, consistency and customer experience, Chestnut Bakery offers a range of hospitality and food production roles, providing training and progression opportunities for people looking to build a career within a growing, craft-led food business.
Caprice Holdings
Caprice Holdings is a leading London-based hospitality group operating a collection of high-end restaurants and venues across Central London. Known for its exceptional service standards, strong culinary reputation and iconic dining destinations, the group offers a range of hospitality roles with clear training and progression pathways. Caprice Holdings is recognised for developing talent and providing opportunities to build long-term careers within premium hospitality environments.

Our Partner Employers
We work in partnership with large, well-established hospitality employers across Central London, offering a wide range of roles to suit different lifestyles, including flexible hours and part-time opportunities. All roles come with full training, so previous experience is not required.
The following employers are actively looking to hire motivated people who are ready to learn, work hard and progress within the hospitality sector, via our Level 3 Hospitality Bootcamps (fully funded):
Green & Fortune
An independent hospitality company operating several venues based in London, specialising in creating memorable experiences and events. The company is committed to sustainability, sourcing local ingredients, and reinvesting profits into community support. Green & Fortune has been recognised for its innovative approach to hospitality, catering to both retail and event spaces.
McDonald’s
McDonald’s is a global hospitality and food service brand operating a large network of restaurants across London. The company offers a wide range of entry-level and progression roles with flexible working patterns, making it accessible to people at different stages of their careers. McDonald’s is known for its structured training, clear progression pathways, and strong focus on customer service, teamwork and operational excellence.
Wellcome Collection
Wellcome Collection is a free museum and library based in Central London, exploring the connections between science, medicine, art and everyday life. Alongside its cultural programme, Wellcome Collection operates a hospitality offer that supports its public spaces and events. The organisation is known for its inclusive values, high standards of customer experience, and commitment to creating welcoming environments for a diverse audience.
Chestnut Bakery
Chestnut Bakery is a London-based artisan bakery known for producing high-quality, handcrafted baked goods using traditional methods and carefully sourced ingredients. With a strong focus on quality, consistency and customer experience, Chestnut Bakery offers a range of hospitality and food production roles, providing training and progression opportunities for people looking to build a career within a growing, craft-led food business.
Caprice Holdings
Caprice Holdings is a leading London-based hospitality group operating a collection of high-end restaurants and venues across Central London. Known for its exceptional service standards, strong culinary reputation and iconic dining destinations, the group offers a range of hospitality roles with clear training and progression pathways. Caprice Holdings is recognised for developing talent and providing opportunities to build long-term careers within premium hospitality environments.

Our Partner Employers
We work in partnership with large, well-established hospitality employers across Central London, offering a wide range of roles to suit different lifestyles, including flexible hours and part-time opportunities. All roles come with full training, so previous experience is not required.
The following employers are actively looking to hire motivated people who are ready to learn, work hard and progress within the hospitality sector, via our Level 3 Hospitality Bootcamps (fully funded):
Green & Fortune
An independent hospitality company operating several venues based in London, specialising in creating memorable experiences and events. The company is committed to sustainability, sourcing local ingredients, and reinvesting profits into community support. Green & Fortune has been recognised for its innovative approach to hospitality, catering to both retail and event spaces.
McDonald’s
McDonald’s is a global hospitality and food service brand operating a large network of restaurants across London. The company offers a wide range of entry-level and progression roles with flexible working patterns, making it accessible to people at different stages of their careers. McDonald’s is known for its structured training, clear progression pathways, and strong focus on customer service, teamwork and operational excellence.
Wellcome Collection
Wellcome Collection is a free museum and library based in Central London, exploring the connections between science, medicine, art and everyday life. Alongside its cultural programme, Wellcome Collection operates a hospitality offer that supports its public spaces and events. The organisation is known for its inclusive values, high standards of customer experience, and commitment to creating welcoming environments for a diverse audience.
Chestnut Bakery
Chestnut Bakery is a London-based artisan bakery known for producing high-quality, handcrafted baked goods using traditional methods and carefully sourced ingredients. With a strong focus on quality, consistency and customer experience, Chestnut Bakery offers a range of hospitality and food production roles, providing training and progression opportunities for people looking to build a career within a growing, craft-led food business.
Caprice Holdings
Caprice Holdings is a leading London-based hospitality group operating a collection of high-end restaurants and venues across Central London. Known for its exceptional service standards, strong culinary reputation and iconic dining destinations, the group offers a range of hospitality roles with clear training and progression pathways. Caprice Holdings is recognised for developing talent and providing opportunities to build long-term careers within premium hospitality environments.
Course Information
Course Information
Course Information
Sector
Hospitality and Customer Service
Sector
Hospitality and Customer Service
Sector
Hospitality and Customer Service
Duration
2 weeks (full-time)
Duration
2 weeks (full-time)
Duration
2 weeks (full-time)
Level
Level 3 equivalent
Level
Level 3 equivalent
Level
Level 3 equivalent
Delivered
100% online – live tutor-led virtual sessions
Delivered
100% online – live tutor-led virtual sessions
Delivered
100% online – live tutor-led virtual sessions
Dates
Rolling starts from November 2025
Dates
Rolling starts from November 2025
Dates
Rolling starts from November 2025
Commitment
Around 25–30 hours per week
Commitment
Around 25–30 hours per week
Commitment
Around 25–30 hours per week
What You'll Learn
What You'll Learn
What You'll Learn
This Bootcamp is all about helping you build the practical skills, confidence, and professional polish that employers in London’s hospitality sector are looking for.
This Bootcamp is all about helping you build the practical skills, confidence, and professional polish that employers in London’s hospitality sector are looking for.
This Bootcamp is all about helping you build the practical skills, confidence, and professional polish that employers in London’s hospitality sector are looking for.
Advanced
Customer service and communication skills
Advanced
Customer service and communication skills
Advanced
Customer service and communication skills
Extensive
Leadership and teamwork experience
Extensive
Leadership and teamwork experience
Extensive
Leadership and teamwork experience
Strong
Understanding of hospitality standards and expectations
Strong
Understanding of hospitality standards and expectations
Strong
Understanding of hospitality standards and expectations
Real-world
Insight from experienced trainers and employers
Real-world
Insight from experienced trainers and employers
Real-world
Insight from experienced trainers and employers
Expert
CV writing and interview preparation
Expert
CV writing and interview preparation
Expert
CV writing and interview preparation
Support You'll Receive
Support You'll Receive
Support You'll Receive
1. Career Coaching
1. Career Coaching
1. Career Coaching
2. CV and interview preparation
2. CV and interview preparation
2. CV and interview preparation
3. One-to-one learner support
3. One-to-one learner support
3. One-to-one learner support
4. Accessibility and wellbeing support
4. Accessibility and wellbeing support
4. Accessibility and wellbeing support
Delivery Location
Delivery Location
Delivery Location
Our main delivery site is based in Central London (Fleet Street) however delivery locations for each Skills Bootcamp cohort are planned in line with learner accessibility and employer availability. This may include delivery at Central London venues and employer premises to support employer engagement activities such as open days, work trials and interviews. Where appropriate, elements of delivery may also be supported through remote learning to ensure flexibility and accessibility for learners.
Our main delivery site is based in Central London (Fleet Street) however delivery locations for each Skills Bootcamp cohort are planned in line with learner accessibility and employer availability. This may include delivery at Central London venues and employer premises to support employer engagement activities such as open days, work trials and interviews. Where appropriate, elements of delivery may also be supported through remote learning to ensure flexibility and accessibility for learners.
Our main delivery site is based in Central London (Fleet Street) however delivery locations for each Skills Bootcamp cohort are planned in line with learner accessibility and employer availability. This may include delivery at Central London venues and employer premises to support employer engagement activities such as open days, work trials and interviews. Where appropriate, elements of delivery may also be supported through remote learning to ensure flexibility and accessibility for learners.

Case Studies
We work in partnership with large, well-established hospitality employers across Central London, offering a wide range of roles to suit different lifestyles, including flexible hours and part-time opportunities. All roles come with full training, so previous experience is not required.
The following employers are actively looking to hire motivated people who are ready to learn, work hard and progress within the hospitality sector, via our Level 3 Hospitality Bootcamps (fully funded):
Caprice Holdings
Our Skills Bootcamp with Caprice Holdings was designed to prepare learners for roles within premium hospitality environments. The programme focused on professional behaviour, service standards and employer expectations, alongside direct engagement with the employer. Learners were supported to progress into recruitment opportunities within Caprice Holdings’ portfolio of venues.
McDonald’s
We partnered with McDonald’s to deliver a Skills Bootcamp supporting entry-level hospitality and customer service roles across London. The Bootcamp focused on building core employability skills, confidence, teamwork and understanding structured recruitment processes. Learners progressed into McDonald’s ongoing recruitment pipeline, with support provided throughout the application and selection stages.
Wellcome Collection
Our Level 3 Skills Bootcamp in partnership with Wellcome Collection supported recruitment into hospitality roles within a major cultural institution. The programme focused on customer experience, professional standards and workplace readiness, alongside employer-led engagement activities. Learners were supported through preparation for interviews and progression into live roles within the organisation’s hospitality operations.

Case Studies
We work in partnership with large, well-established hospitality employers across Central London, offering a wide range of roles to suit different lifestyles, including flexible hours and part-time opportunities. All roles come with full training, so previous experience is not required.
The following employers are actively looking to hire motivated people who are ready to learn, work hard and progress within the hospitality sector, via our Level 3 Hospitality Bootcamps (fully funded):
Caprice Holdings
Our Skills Bootcamp with Caprice Holdings was designed to prepare learners for roles within premium hospitality environments. The programme focused on professional behaviour, service standards and employer expectations, alongside direct engagement with the employer. Learners were supported to progress into recruitment opportunities within Caprice Holdings’ portfolio of venues.
McDonald’s
We partnered with McDonald’s to deliver a Skills Bootcamp supporting entry-level hospitality and customer service roles across London. The Bootcamp focused on building core employability skills, confidence, teamwork and understanding structured recruitment processes. Learners progressed into McDonald’s ongoing recruitment pipeline, with support provided throughout the application and selection stages.
Wellcome Collection
Our Level 3 Skills Bootcamp in partnership with Wellcome Collection supported recruitment into hospitality roles within a major cultural institution. The programme focused on customer experience, professional standards and workplace readiness, alongside employer-led engagement activities. Learners were supported through preparation for interviews and progression into live roles within the organisation’s hospitality operations.

Case Studies
We work in partnership with large, well-established hospitality employers across Central London, offering a wide range of roles to suit different lifestyles, including flexible hours and part-time opportunities. All roles come with full training, so previous experience is not required.
The following employers are actively looking to hire motivated people who are ready to learn, work hard and progress within the hospitality sector, via our Level 3 Hospitality Bootcamps (fully funded):
Caprice Holdings
Our Skills Bootcamp with Caprice Holdings was designed to prepare learners for roles within premium hospitality environments. The programme focused on professional behaviour, service standards and employer expectations, alongside direct engagement with the employer. Learners were supported to progress into recruitment opportunities within Caprice Holdings’ portfolio of venues.
McDonald’s
We partnered with McDonald’s to deliver a Skills Bootcamp supporting entry-level hospitality and customer service roles across London. The Bootcamp focused on building core employability skills, confidence, teamwork and understanding structured recruitment processes. Learners progressed into McDonald’s ongoing recruitment pipeline, with support provided throughout the application and selection stages.
Wellcome Collection
Our Level 3 Skills Bootcamp in partnership with Wellcome Collection supported recruitment into hospitality roles within a major cultural institution. The programme focused on customer experience, professional standards and workplace readiness, alongside employer-led engagement activities. Learners were supported through preparation for interviews and progression into live roles within the organisation’s hospitality operations.
FAQs
FAQs
FAQs
1. How long is the Bootcamp?
1. How long is the Bootcamp?
1. How long is the Bootcamp?
2. Do I need to pay anything?
2. Do I need to pay anything?
2. Do I need to pay anything?
3. Do I need any qualifications?
3. Do I need any qualifications?
3. Do I need any qualifications?
4. Will I get a qualification?
4. Will I get a qualification?
4. Will I get a qualification?
4. Will I definitely get a job?
4. Will I definitely get a job?
4. Will I definitely get a job?
What Our Candidates Have To Say
"Overall, the programme has been instrumental in improving my confidence, communication, teamwork, and professional skills. It has prepared me well for real-world hospitality environments and given me a solid foundation to continue developing my career."
Eledad Komelachew, Hospitality Training Graduate

"Overall, the programme has been instrumental in improving my confidence, communication, teamwork, and professional skills. It has prepared me well for real-world hospitality environments and given me a solid foundation to continue developing my career."
Eledad Komelachew, Hospitality Training Graduate

"Overall, the programme has been instrumental in improving my confidence, communication, teamwork, and professional skills. It has prepared me well for real-world hospitality environments and given me a solid foundation to continue developing my career."
Eledad Komelachew, Hospitality Training Graduate

“The activities and resources provided helped me understand employment options, training opportunities, and how to plan for my future career."
Amal Mohamed, Hospitality Training Graduate

“The activities and resources provided helped me understand employment options, training opportunities, and how to plan for my future career."
Amal Mohamed, Hospitality Training Graduate

“The activities and resources provided helped me understand employment options, training opportunities, and how to plan for my future career."
Amal Mohamed, Hospitality Training Graduate
