Documents and Information You Need to Register

Please note that registration is by appointment only at Step Ahead’s office. Here is a list of the documents and information you will need to bring with you when you register.

It’s important to bring all of the following to register:

Evidence of your identity – photo ID, such as a passport or driving licence

Evidence of your right to work in the UK – such as a passport/identity card, official documentation or visa. Use this Checklist to establish what documents you can use to evidence your right to reside and work in the UK.

Proof of National Insurance – i.e. a NI card, recent payslip, P45 or other government/employer issued document including your NI number.

Proof of Address – a utility bill/bank statement including your name and address issued and within the last 3 months.

Bank Details – including bank, account name, sort code, account number and, if this is not your own bank account, a signed letter including these details and that you wish payments to be made into the account of the named account holder.

Work/Education History – Please refer to your registration confirmation email.

Work/Education History and Reference Details

Legally, we’re obliged to verify that you have the experience, training, qualifications and /or authorisation needed before we can introduce you to an employer.

Employment confirmation or references must be obtained at the time of your registration. The sooner we get them, the sooner we can introduce you for work.

Your referees are more likely to respond quickly when you request a reference so ask for them now and you need not miss any assignments.

Please approach your referees for a reference/confirmation of employment or education immediately that we offer you a registration appointment, using the following template email texts and reference forms.

If asked to apply for 2 years’ references use our standard reference template and attach the relevant form below:

Reference Form: Employment/Volunteering Reference

Reference Form: Education Reference

If asked to apply for 3 years’ references, use our Managed Service reference template but do not attach a reference form.

To create the necessary audit trail, please ask you referee to send their response direct to admin@stepahead.co.uk, and don’t forget, if you were working through an agency, ask them for your references, not the organisations you were assigned to by the agency.

If you have yet to obtain your references by the time of your appointment, we will be very happy for you to use our phone and email facilities when you come in to register. Otherwise, we ask that you make further enquiries after you leave our offices and we will catch up with you again on this the next day.

If, the day after registration, references are still outstanding, please ensure you bring your referees’ full contact details to your appointment including a phone number and address at a minimum and an email address, if available. You must cover all employers (including agency employers) and educational establishments attended for either 2 or 3 years prior to the date of your registration. Your registration invitation will tell you if we require 2 or 3 years. Please also review our registration form for further information of the details needed.

References/confirmation of employment and education must be obtained for this entire period. Any gap between the start of one period of work/education history and the beginning of the next must be explained – and any gap of 3 or more months must be evidenced. Acceptable evidence includes, e.g. passport stamps, travel tickets, a Job Seeker’s Allowance/Benefits letter if unemployed.

The aim is to obtain all references before registration but in any event, within one week of your registration.

Please be aware that there could be a delay before we can place you in an assignment if full references and evidence of activity history are not obtained in this period.

Work Requiring a Scottish Disclosure or DBS check

You will be advised if your registration is for work which requires a Scottish Disclosure or DBS check*. If you do not already possess the relevant certificate, we will ask you to complete the initial application, at a minimum, at the end of your appointment. If a DBS check is required, you will be asked to join the DBS Update service.

If you are required to meet this provision, please ensure you bring the following to your registration appointment:

  • A list of your full addresses covering all of the last 5 years.
  • Details of your place of birth.
  • Documents evidencing any change of name, e.g. marriage certificate, change of name deed etc.
  • Details of unspent convictions (if any).
  • A credit/debit card which can be used to pay for your Scottish Disclosure/membership of the DBS update service.

*DBS checks are Disclosure and Barring Service checks. These were formerly known as CRB (Criminal Records Bureau) checks. The cost of a Scottish Disclosure is £25 and the cost of membership of the DBS Update service is £13 per year.

If you have any questions about registering with Step Ahead, please get in touch. We’ll be happy to help.

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